Archive for m2m solutions
CMMS Software can help to organize any maintenance department no matter what the skill level of the employees are. One does not have to be a computer genius in order to use this program, even the least skilled employees will easily be able to find the information they need, to enter the information that is necessary and lots more.
CMMS Software can be the answer to your headache. Now there will be no more lost work orders, no more unplanned downtime where parts are not available, no more equipment maintenance records that are behind by months. This application program will let you know when a piece of equipment is due for preventative maintenance procedure and even lets you know when a piece of equipment is due for preventative maintenance procedure and even let you know what parts you have available or if you need to order to stay ahead of the game.
The application program also allows you to schedule planned downtime on all equipment. This means that you can schedule the necessary maintenance procedure at the least busy time possible where it does not hurt production rates, thus, costing the company money. You will be able to have more control over the things that you never thought of would have ever been possible.
The success of any business lies in keeping customers happy. Especially in the case of a business offering services, the key to success lies in sending the right person, with the right capabilities to the right location at the right time. For employees in the field, it is quite important to optimize processes and information, such that efficiency is maintained. This optimization is called field service management.
Let’s discuss about the main elements included in Field Service Management. Demand Management; this includes forecasting work orders to plan number and expertise of workforce required, workforce scheduler and dispatcher to optimize schedules and assign work order to employees based on locations and mobile solutions for allowing field employees to communicate with the company in real time. For all these kind of tasks, field service solution cum software is used. This software, through the use of wireless technology, 3G, 4G or GPRS connections, makes information management more effective for field technicians or offshore staff.
For retail companies which provide services such as product installations, home deliveries, repair and maintenance, field service software allows instant tracking of activity and results of both individual field representatives and teams. They also provide powerful visibility tools that continuously monitor operational activities. Service management software also helps in reforming the process of generating invoices.